Last Updated: October 28, 2025
Introduction
Welcome and thank you for your interest in Zealty (operated by Zealty Online Search Inc.). At Zealty, we deeply value your privacy and the trust you place in us. This Privacy Statement transparently outlines our practices related to the collection, use, protection, and responsible disclosure of your personal information, ensuring your privacy rights are respected and protected.
In our digital age, safeguarding personal information is more than a policy; it's a fundamental aspect of our ethical commitment to you, our valued users. Whether you're browsing Zealty.ca (the “Website”) or exploring our services, we want you to feel secure and informed every step of the way.
This statement outlines the types of personal information we may collect during your interaction with the Website, the rationale behind its collection, how we intend to use it to enhance your experience, and under what circumstances we might disclose it. We are dedicated to not only complying with the Personal Information Protection Act (PIPA) of British Columbia, and the Personal Information Protection and Electronic Document Act (PIPEDA) of Canada, but also exceeding its standards to protect your privacy.
By accessing and using the Website, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Statement. We encourage you to review this statement thoroughly and reach out to us with any questions or concerns.
For disputes specifically related to privacy concerns, we aim for amicable resolutions. However, if an agreement cannot be reached, disputes will be resolved through arbitration in British Columbia, Canada, as detailed in our Terms of Use, ensuring a fair and expedited process.
What is Personal Information?
“Personal Information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a specific individual. It does not include anonymized or aggregated information that cannot reasonably be linked to a specific person.
Information We Collect
a) Information You Provide
- Contact details (e.g., name, email, phone number)
- Property-related information (e.g., home address, property preferences)
- Messages or content submitted through our forms or Website
b) Automatically Collected Information
- IP address, browser type, device information, OS
- Access times, page views, session duration, referral URLs
- Location data (approximate or, with permission, precise)
- Cookies, beacons, pixels, and similar technologies
c) Information from Third Parties
- Business partners (e.g., agents, brokers)
- Public data sources
- Social media and third-party sign-in platforms (e.g., Google, Facebook)
How We Use Your Information
- Operate and improve the Website
- Deliver personalized recommendations, alerts, or content
- Connect you with real estate agents, lawyers, brokers, and other professionals
- Send marketing, transactional, and service-related communications
- Conduct analytics and performance monitoring
- Respond to inquiries and provide customer support
- Comply with legal obligations
Sharing Your Information
a) Real Estate Professionals
Real Estate Agents, Mortgage brokers, and lawyers to help facilitate your real estate transactions.
b) Business Partners and Affiliates
For referral, lead sharing, analytics, and marketing support.
c) Service Providers
Vendors that help operate our services (e.g., hosting, marketing, support, analytics, payment processors).
d) Legal Authorities
Where required by law or to protect rights and safety.
e) With Your Consent
When you request it or give us permission.
f) In Corporate Transactions
In case of mergers, acquisitions, financing, or similar events.
You can opt out of this by emailing support@zealty.ca.
Aggregated and De-Identified Data
We may use and share anonymized or aggregated data that does not identify individuals for:
- Market research and trend analysis
- Product development
- Benchmarking and reporting
- Monetization through partnerships or publication
We do not attempt to re-identify this data.
Cookies and Tracking
- Improve Platform performance and usability
- Analyze traffic and trends
- Remember your preferences
- Deliver targeted advertising and content
Your Privacy Choices
- Access or Correct Info: Contactsupport@zealty.ca
- Opt Out of Marketing: Use unsubscribe links or email us
- Data Sharing Opt-Out: Emailsupport@zealty.ca
- Withdraw Location Access: Use your device/browser settings
- Delete Account/Data: Contact us for deletion requests
Data Retention
We retain personal data as long as needed to:
- Provide services and support
- Comply with legal or regulatory requirements
- Support auditing, dispute resolution, or security needs
Data no longer needed is securely deleted or anonymized.
Security
We use technical and organizational safeguards to protect your data. However, no method of transmission or storage is completely secure. You use the Website at your own risk.
Age Privacy
The Website is not directed to individuals under the age of 19. We do not knowingly collect personal information from individuals under the age of 19. If we learn we’ve collected data from an individual under the age of 19, we will delete it promptly.
Third-Party Sites and Services
Our Website may contain links to or integrations with third-party websites or services. We are not responsible for their privacy practices. Please review their policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date. Material changes will be communicated as required by law.
Contact
Holywell Properties, brokerage
#201 - 5760 Teredo St, Sechelt, BC V0N 3A0
Looking for our Terms of Use? View them here.